Conflict is normal, common and should be expected in every team. It cannot be avoided but the good news is that we don’t need to avoid it. If not properly addressed, minor conflicts can grow into large ones and block people from coordinating, working efficiently, or worse, making them leave the DAO. Conflicts are something natural to happen and we can transform and learn from them: transforming conflicts strengthens the trust between the parties involved. We want to proactively engage in conflicts: talk about it, don’t keep it bottled up and let frustration grow. We welcome conflict and we want to create appropriate safe spaces for it, helping relationships to regenerate and normalize intentional and honest conflict resolution procedures.
<aside> 💡 If we don’t engage ourselves in conflict management, conflict alone is what’s left.
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The first step in resolving a conflict is to get in touch with the person - or the people - with whom you had an argument and try to resolve it privately. Below are some useful tips for a first attempt at resolution:
If you didn’t manage to solve your conflict applying those tips, no problem!